Here is another post in our guest blog series.  In this post a colleague, Kayla Patterson, talks about how she came to work in social media and the opportunities social media has afforded her.

How did you build a career in social media?

I often get asked how I came to work in social media, which is a valid question considering I never could have dreamt of being a social media manager as a kid! It all started during my junior year at Colorado State University when I was tasked with creating a marketing plan for my future. Inspired by the growing social media niche, I created a plan that included social media as the central aspect of my career. Little did I know, that marketing plan would actually serve as the foundation for where I am today. I began integrating social media in all my marketing projects, and started managing social media channels for friends and family. Concurrently, I landed an awesome internship with GoAbroad.com as the social media intern, where I had the fortune of helping grow GoAbroad's social media presence. That internship evolved into helping conceive GoSocial, a social media management and consulting service, in which I became a community manager for several international education organizations. I consider myself very lucky to have been given the opportunity to get real world experience in social media while I finished up my degree in marketing. Upon graduation, I accepted the position of GoMedia Coordinator, where I primarily oversee GoSocial, and our team of community managers.

What opportunities has social media brought you?

Because I just couldn't get enough, I also completed my senior honors thesis by creating a website and blog that was focused on social media. The goal of the site was/is to provide a resource for students to learn how to use social media to help promote themselves or a business. After being dormant for a period of time, I have recently revived SocialMediaForStudents.com with a new look, new content, and more consistent guest posts from other social media students and professionals. As a result of working on the site, as well as my own personal social media presence, I have added more opportunities to my resume, including acting as a mentor to HootSuite's Campus Ambassador program, and guest posting on blogs like Mandy's Mashups! And because I am a true social media nerd, I can't wait to get involved with whatever else social media has to offer.

How do you manage it all?

In terms of social media, management tools are my best friend! At work I'm overseeing and managing over a dozen social media presences, and at home I'm coordinating everything I do for SocialMediaForStudents.com, HootSuite, as well as the other brands I manage for family friends, all of which I wouldn't be able to manage without some handy dandy social media tools. At the top of my list is HootSuite, which is an invaluable social media dashboard, scheduler, team management tool, and report generator, among other things. I also use several tools to help curate content, including but not limited to Google Alerts, Pulse, and StumbleUpon. Beyond that, I find that keeping myself organized is the best way to stay efficient and consistent, so I actually have different browsers and calendars set up for each area of my work. For example, Chrome is all work and GoAbroad related, complete with relevant bookmarks, my Google Calendars, and saved passwords (life-saver!), whereas Safari is home to my personal email, my WordPress CMS for SocialMediaForStudents.com, and my blog's editorial calendar.


What is your favorite aspect of social media?

Results! While social media is notoriously variable, forever changing, and hard to measure, there is a kind of joy and excitement when your page or channel starts yielding engagement, growth, and results. I love hearing from my clients that they had X amount of leads from Facebook one month, or that Twitter was a top referrer for their website last quarter. The fact is that social media works as a marketing tool, and my favorite part is when people and clients accept that realization through results.


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Kayla is the founder of SocialMediaForStudents.com, a site that aims to be a resource for social media students of all types to learn how to market themselves or their business through social media. She is also the GoMedia Coordinator for GoAbroad.com where she oversees a social media management and consulting service. Kayla has a passion for country music, travel, and social media, and enjoys a good chick-flick, any kind of shopping, and all kinds of dessert! Follow her on Twitter: @kaylapatt

If you are interested in participating in our guest blog series please email me at mandy@mandysmashups.com.
 
 
I always find it interesting to see how others got into social media and what they have found to be most useful.  Here are a few insights from a guest blogger who has found a few concepts helpful to her as she continues on her social media journey.

"How does social media influence your international education job?"

As the New Media & Research Assoc. at API, social media plays an active role in my position. As many of us use social media as a main source of communication, research, etc., a significant portion of my time is dedicated to creating, managing and monitoring our online presences.

"How did you get into social media?"

In 1992, I created my first e-mail address, began blogging in 2001, created a Facebook profile in 2005 and signed up for Twitter in 2007. I studied advertising with a focus in new media, creative research and strategy. During this time, I spent a year researching social media infrastructures and developed a new social media model to support our converging online/offline communication behaviors. I’ve held various internships and jobs in the field and was one of the contributing authors to The Project 100 (a collaborative book on marketing in the era of social media). I suppose you classify me as a digital native, but the truth is, I’ve always been interested in the relationship between and convergence of humans and technology!

"What is one social media tool you cannot live without now?"

As there are so many social media tools with such different purposes, it really just depends on the end result I’m looking to achieve. With that said, one tool I’ve really found useful is Google Analytics. I’ve learned quite a bit about online behavior via analytics tools.

"What is one thing you wish you knew about social media that would have made getting involved with it easier?"

There are a handful of insights I’ve picked up over the years.

Authenticity: Be yourself, be genuine, be transparent, be interesting, be entertaining and if you do make a mistake, acknowledge it…we’re all human!

Collaborate/Connect: How can you collaborate with people in a meaningful way? How can you make it easier for people to communicate with one another?

Details: Don’t be hasty! Though the message may be brief, take time to think through what you are saying. Before publishing, take a breather. Read. Re-read. Then click send.

Measure: There is so much to learn by monitoring analytics. Quantitative results are important but don’t forget about qualitative results!

Research: Facebook, Twitter, Vimeo, YouTube, Digg, Skype, Blogspot, MySpace, Wordpress, Flickr, Slideshare, Ning, Flickr, Delicious. Whew! Just because it’s available doesn’t mean it should be used! Make sure to research before diving in – watching, reading, listening, collecting, and conversing. What are people saying? What are people looking for?

Strategy: Of course it’s necessary to understand the functions of new media, but it’s just as important to understand people’s motives for using these platforms. New media will come and go, but human behaviors and patterns will always be around.

What do you think is social media’s biggest impact has been on international education?

The web was originally created to display static documents – more of a monologue model. However, the web has evolved into a dialog model, where social elements have been incorporated. Now, people are not just looking to “experts” for answers, but crowd sourcing their respective social networks for information.

It’s important to remember that social networks are not new. We’ve formed social circles for thousands of years. Social media merely adds an online element to our offline worlds.

With this said, I believe incorporating sociability into communication strategies has been the biggest impact social media has had on international education.

Why do you continue to use social media?

As long as the relationship between technology and people continues to evolve and my curiosity remains, I’ll continue to use social media. (:


Kim Karalekas is the New Media & Research Coordinator at Academic Programs International (API), specializing in online user experience, research, brand strategy, new media & web development. Away from work, she enjoys salsa dancing, playing the violin/piano, and geocaching. To connect with Kim: @API_KimK I  http://www.linkedin.com/in/kimkaralekas I kim.karalekas@apistudyabroad.com
If you are interested in being a guest blog please email me at mandy@mandysmashups.com.  Happy reading!